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[Solved] Export file corrupted

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 NC
(@nc-cpl)
Reputable Member Customer
Joined: 4 years ago
Posts: 283
Topic starter  

Recently opened and saved an export file while another Excel file was already open. Now the export file loads into PRC, but when I go to save I get a run time error popup msg, along with what appears to be the export file as a template in its own sheet. Is there any way to save this file? error msg attached.



   
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 NC
(@nc-cpl)
Reputable Member Customer
Joined: 4 years ago
Posts: 283
Topic starter  

Fixes I've tried so far:

1. Download fresh copy of PRC

2. Import an older export file (assuming it would not have any issues). Then trying to create a new export file from it - same problem appears.

3. Running the "repair" option for Excel.

Nothing working.



   
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 NC
(@nc-cpl)
Reputable Member Customer
Joined: 4 years ago
Posts: 283
Topic starter  

Appears using a network drive to store and save files can cause runtime issues for some users. Recommended to save everything to a local drive to prevent this issue.



   
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