Please reach out to us if you have a question or need to report a problem.

Submit a Bronze Problem Report

If you think you’ve discovered a problem with PRC Bronze, please send us an email via the link shown below and attach screenshots if appropriate to help explain the issue you’re experiencing. We’ll be in touch as soon as possible.

Submit a Gold Problem Report

If you think you’ve discovered a problem with PRC Gold, please send us an email that describes the problem you’re seeing via the link shown below. Please include the version identifier of the calculator you’re running (such as PRC2021.1.5) and attach an export file (not the entire calculator) to facilitate our investigation. You can easily create this file by clicking the “Create & Save an Export File” button on the tool’s Home page as shown in the screenshot below. We’ll be in touch as soon as possible and will never share your file with anyone, ever.

We are available for fee-for-service consulting if your needs go beyond pre-buy questions, questions on specific or general topics not addressed by the user manuals, or reporting a problem.  This can include a review of your completed file and a follow-up teleconference.