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Cannot import pre-2022 export file directly into PRC2023

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(@crafton195)
Active Member Customer
Joined: 3 years ago
Posts: 10
Topic starter  

I just upgraded from PRC 2021 and did an export then tried to import into 2023 and received the error message above. Do I really have to re-key all my data?

Adam


   
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(@smatthews51)
Member Admin
Joined: 4 years ago
Posts: 729
 

Adam,

PRC has always been designed to import only from the same model year or the one just prior. I just gave you a complimentary license to PRC2022, so you can login and download that and use it to bridge the gap between PRC2021 and PRC2023 (do your import in two steps).

Stuart


   
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(@crafton195)
Active Member Customer
Joined: 3 years ago
Posts: 10
Topic starter  

Great - thanks very much.

Adam


   
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(@crafton195)
Active Member Customer
Joined: 3 years ago
Posts: 10
Topic starter  

When I go to my account dashboard and click on recent orders I get a 404 error (see attached screen capture).


   
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(@crafton195)
Active Member Customer
Joined: 3 years ago
Posts: 10
Topic starter  

Ok - it's working now. I was able to go from 2021 to 2022 and now 2023. Thanks for the help.


   
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