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Issues and Potential Errors
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Topic starter January 27, 2023 10:26 am
I just upgraded from PRC 2021 and did an export then tried to import into 2023 and received the error message above. Do I really have to re-key all my data?
Adam
January 27, 2023 10:42 am
Adam,
PRC has always been designed to import only from the same model year or the one just prior. I just gave you a complimentary license to PRC2022, so you can login and download that and use it to bridge the gap between PRC2021 and PRC2023 (do your import in two steps).
Stuart
Topic starter January 27, 2023 11:28 am
Great - thanks very much.
Adam
Topic starter January 27, 2023 11:34 am
When I go to my account dashboard and click on recent orders I get a 404 error (see attached screen capture).
Topic starter January 27, 2023 2:47 pm
Ok - it's working now. I was able to go from 2021 to 2022 and now 2023. Thanks for the help.