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How to upgrade from "Platinum" to "Platinum Family"?

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(@wolfv)
Trusted Member
Joined: 3 years ago
Posts: 38
Topic starter  

If I cancel my current "Platinum" subscription and then subscribe to "Platinum Family", will my current "Platinum" data automatically appear in my new "Platinum Family"?



   
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(@smatthews51)
Member Admin
Joined: 5 years ago
Posts: 1146
 

@wolfv Yes, and the way to do this upgrade is to login, go to your MyAccounts page, click Subscriptions, and then you'll see the option to get a prorated upgrade from there. The cost will be based on the start date of your current subscription.

Stuart



   
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(@wolfv)
Trusted Member
Joined: 3 years ago
Posts: 38
Topic starter  

Thank you for the prompt reply.

There is no Platinum Family option on:
"My Accounts" page > "Subscriptions" link > "View" button > "Upgrade or Downgrade" button > "Service level".

So this is how upgraded:
Cancel my current "Platinum" subscription and then subscribe to "Platinum Family" on
https://pralanaretirementcalculator.com/product/upgrade-to-pralana-online-from-prc2025/

The Pralana pages and data look like before, with Build, Review, Analyze, and More links at top of the page.
Where do I add additional plans?



   
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