Unable to Logon after yesterday's subscription renewal

Issues and Potential Errors

Last Post by Chris Turton 1 month ago

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Chris Turton

(@max12376)

Eminent Member

Joined: 3 years ago

Posts: 14

Topic starter August 20, 2025 6:30 am

Hi. I am unable to see the logon for Online. My Subscription renewed yesterday. It looks like it went through, but the Members Only URL is not working for me.

Thanks!

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Bill Hines, Advice-Only Flat-F...

(@hines202)

Honorable Member Customer

Joined: 5 years ago

Posts: 508

August 20, 2025 8:51 am

@max12376 Can you go to the public pralanaretirementcalculator.com link, then click the Pralana Online and Gold login at the upper right? That should get you to the members area and button on the page (scroll down) to access Pralana Online. If not try refreshing your page.

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Stuart Matthews

(@smatthews51)

Member Admin

Joined: 5 years ago

Posts: 1121

August 20, 2025 10:12 am

@max12376 You should be good to go now. Sorry for the glitch.

Stuart

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Chris Turton

(@max12376)