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Can't open file

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(@hottoddyt)
New Member Customer
Joined: 1 year ago
Posts: 1
Topic starter  

I download the bronze version but when I try and open it, tells me the file cannot open in protected view. how do I open the file?



   
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(@smatthews51)
Member Admin
Joined: 5 years ago
Posts: 1121
 

@hottoddyt Here are a couple of things to try:

Locate the file in your directory and right click on it. Select Properties, click the Security > Unblock box and then OK. Then try again to bring up the file. If this doesn't do the trick, then the issue is probably related to Excel's Trust Center settings. I think Excel should be asking you if you want to open the file in protected mode, and for it to operate you'll need to answer this with a NO.

Stuart



   
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