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Trying to upgrade to Online from PRC2024

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(@mikeshap)
New Member
Joined: 5 years ago
Posts: 1
Topic starter  

I'm trying to upgrade from PRC2024 to Online Platinum and the attached jpg shows what I see on the checkout page; $89, then $40, then $89

So, what will I be charged if I upgrade?

Mike



   
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(@smatthews51)
Member Admin
Joined: 5 years ago
Posts: 1187
 

@mikeshap It's $40 for the first year and $89/year for renewals.

Stuart



   
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(@jsarpal)
Active Member Customer
Joined: 3 years ago
Posts: 11
 

How do I actually upgrade from PRC 2024 to Gold I also had Platinum earlier. My user id is jsarpal. How can I contact support for upgrade options



   
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(@smatthews51)
Member Admin
Joined: 5 years ago
Posts: 1187
 

@jsarpal I'm not totally sure I understand what you're asking, but it sounds like you're asking about upgrading from PRC2024 Gold to PRC2025 Gold. If that's correct, all you need to do is login and go to the members page where you find the option to do that upgrade for the discounted price of $49. Let me know if I've misunderstood your request.

Stuart



   
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(@jsarpal)
Active Member Customer
Joined: 3 years ago
Posts: 11
 

@smatthews51 Stuart - I am trying to upgrade from PRC 2024 to current online version (not sure if it is called Gold). And how much will it cost and how to upgrade? Above in this thread I see $ 40 for first year and $89 for renewal, but I don't see that price...


This post was modified 3 weeks ago by JayDFW

   
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(@jsarpal)
Active Member Customer
Joined: 3 years ago
Posts: 11
 

@smatthews51 also I have another question. If I upgrade to Family version, will I be able to give family member access to their respective plans?



   
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(@jsarpal)
Active Member Customer
Joined: 3 years ago
Posts: 11
 

I am trying to do the same (Upgrade from PRC 2024 to Online version but I am seeing $89 not $40 for first year... Is that correct? Also, if later I want to upgrade to Family, will I pay the difference? Can we provide access to family with the family version?

 



   
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(@smatthews51)
Member Admin
Joined: 5 years ago
Posts: 1187
 

@jsarpal The cost to upgrade from PRC2024 Gold to Pralana Online is $89, which is the same as the cost of the annual renewal. The text next to that button says "from $89 per year". There are various options, but you have to click the "Select options" button to see them and the associated prices.

Stuart



   
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(@smatthews51)
Member Admin
Joined: 5 years ago
Posts: 1187
 

@jsarpal No, the family version is for users who want to build plans on behalf of family members. It's all done under a single login.

Stuart



   
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