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Error and cannot use online system – Other Questions and Discussion Relative to Pralana Online – Pralana Retirement Calculator Forum
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Error and cannot use online system

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(@doyle553)
Active Member
Joined: 4 years ago
Posts: 11
Topic starter  

I am getting this error and cannot use the online system. Back button does not work as suggested in the message. I tried logging out and back in but that did not help. I was change the year in the historical analysis when I receive the error.


   
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(@cstone)
Site Admin Admin
Joined: 3 years ago
Posts: 56
 

Bryan I am investigating this issue now and will implement a fix ASAP. My apologies for the error and I thank you for providing the context (changing year in historical analysis). I will email you when a fix is implemented.


   
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(@doyle553)
Active Member
Joined: 4 years ago
Posts: 11
Topic starter  

Charlie - really no problem.

I really like the online version.

Bryan


   
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(@cstone)
Site Admin Admin
Joined: 3 years ago
Posts: 56
 

The issue was caused by entering a historical start year in the future...for which there is no historical data. To prevent this from occurring in the the future, I implemented these 2 changes:

  1. Implement a code change to tolerate unexpected/non-existant historical year,
  2. Added an input validation to limit the historical year entered to between 1928 and 10 years prior to the current year.

   
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