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Input and Output Reports failure

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(@rdavid)
New Member Customer
Joined: 2 years ago
Posts: 1
Topic starter  

Brand new user and have had this issue appear repeatedly.

I have loaded in all of the necessary data, reviewed the tabular and graphic presentations on line and am hoping to print out final reports. I go to the reports tab and ask for it to create reports. The program asks me for a name and location to store the input and output reports and then it starts to prepare the documents.

I then get the following message:

Microsoft Visual Basis

Run time error '1404'

PasteSecial method of range class failed

My screen then shows an excel spreadsheet with about 150 rows with limited information. What am I doing wrong.

Running the latest updated version of Gold on a Windows 2019 machine.

Thanks in advance.


   
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(@smatthews51)
Member Admin
Joined: 4 years ago
Posts: 712
 

Richard,

I don't know what the source of this problem might be and I'll need access to your file to investigate. I may ultimately need your whole file but we can start with an export file. Please send it to mail@pralanaconsulting.com and I'll be happy to see if I can identify any issues. If not, we'll try something else.

Thanks,

Stuart Matthews


   
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